Culture Consulting

April 16, 2019

Process Improvement

Does your culture enable continuous improvement, quality and efficiency? At every stage of value creation in your organization, there is an opportunity for people to improve quality and efficiency—and a variety of tools exist to...

April 16, 2019

Professional Excellence

Does your organization depend on the knowledge and talent of your professionals? In knowledge-dependent organizations, value comes in the form of information and insights. Your clients rely on your professionals to provide industry¬-leading expertise, excellent...

April 16, 2019

Patient Satisfaction & Loyalty

Does your healthcare organization promote a culture of caring? In the healthcare industry, many employees find very special meaning in caring for people’s well-being and saving lives. It is a noble calling—and in many cases,...

April 16, 2019

Customer Centricity

Do your customers love your organization? In a culture of customer centricity, the customer experience is vital and directly related to the employee experience. These organizations have loyal customers who enthusiastically promote the organization’s products...

April 16, 2019

Agility & Speed

Are your employees adapting at the pace of change? The one constant is change. Growth, mergers and acquisitions, strategic shifts, leadership transitions, regulatory compliance, technology adoption, market disruption, budget cuts…the truth is, your organization is...

April 16, 2019

Attract & Retain Talent

Does your culture make you an employer of choice? As any manager knows, high voluntary turnover is an issue you just don’t want to have. Many people cycling in and out of a company not...

April 16, 2019

Innovation

Is your business innovating to create new value? A culture of innovation provides the foundation for organizations to emerge into new markets, conceptualize and create new products and services, anticipate opportunities, and make rapid adjustments....

April 7, 2019

Financial Performance

Placing stock in a high-trust culture Our 30 years of research, in over 40 countries around the world, has shown us time and again that investing in a high-trust workplace culture yields distinct, tangible business...